• All Categories
Quick Search
Points & Coupons RSS

Redeem failed. [Copy the Link]

1#
Can not send the order gifts always show

Redeem failed.

    SHORT MESSAGE:Redeem failed

Why?
Top
2#

Sorry, do you mean you want to redeem your FP points as gift? If yes, please kindly offer the screen shot of the error page, so that we could check the problem. Please kindly advise.  
last editHaixia_wu edited on 2013-12-15 19:55:08
Top
3#




Top
4#

Thanks for your kind cooperation. Here really has the bug of  our web about this function. Our technical staff are fixing it. But it may take longer. If you like I sincerely suggest you redeem your points to coupon. Thanks for your attention.
Top
5#

Im having the same problem, and I really preffer redeem a price than a coupon. Can it could be fixed soon? and maybe in the future you can let the users use their points to pay any order (same like use the points as money) same like other pages.

Kind regards
Top
6#

Hello!

So therefore I will wait until the repaired. I hope it is soon.

When buying a coupon I had to pay the price much, prefer to wait

Regards

Dan
Top
7#

Can not send the order gifts always show too

Redeem failed.

    SHORT MESSAGE:Redeem failed

Why?



Live chat no work.Message no ask.
Top
8#

Dear all, redeem point function will take longer to recover, could you please kindly wait, and just keep the points and change later. Thanks for your kind cooperation in advance.
Top
9#

Wait until next year?
Top
10#

Congrats, we are in a new year 2014, and focalprice hasn't fixed the problem; and I think   they never will do that or it will take a lot of months :(
Top