You may have noticed that many products listing in our website marked “Sold Out”. We’d like to explain the reasons here for your information.
1. Products are unable to be restocked during Chinese New Year holiday (Jan. 29 – Feb. 7, 2014 PST). Most companies, including our company and manufactures will not work during this period. Some manufactures even will stop working since from Jan. 25. So no more products can be restocked during the holiday.
2. Customer shopping experience oriented. Our company has stocked up plenty of inventories for most items for this holiday. However, once the stocked inventories are sold out, the SKU will automatically be updated to “Sold Out” status. We don’t want to keep our customers waiting for a long time for ordered items, so we put no stock item at "Sold Out" status that can't be ordered.
We understood it’s frustrating that found an interesting item but can’t order. We’re really sorry for this. You’re welcome to order the “Sold Out” item(s) you like after Feb. 8, 2014. We’ll ship it out to you in a short time by then.
Chinese New Year holiday is near; we soon will have a happy holiday. We also hope our customers will happy during this period. So we prepared stocks, arranged some staffs on duty. Apparently what we did is not enough, welcome any suggestion, we will keep on improving to be better.
Happy New Year to you all too.
1.For parcel status tracking,please contact us via MyMessage (Login - My Account – My Messages – Submit).
2.For not receiving order afterestimated arrival time, or have product problem after you received the order,please contact us via RMA(Login - My Account – RMA Requests – Submit).