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Chinese New Year Holiday Notification [Copy the Link]


Chinese New Year Holiday Notification

Dear Customer,

Chinese Lunar New Year holiday is approaching; Our company will take holiday from Feb. 17 to Feb. 25.

However, our website and order system will remain functional during this period. And we will arrange some of the representatives and warehouse staffs on duty.

1. Customer Service: available from Feb. 17 to Feb. 25. But not all CS are on duty. We will reply your message within 48 -72 hours.
2. Warehouse: only Cut Off from Feb. 17 to Feb. 19. Orders placed during Feb. 17 to Feb. 19 will be delayed by 4-5 days.
3. Logistic: tracking information will be updated within 5-7 days as of the shipping day.

To expedite your shipment during this period, we propose that you choose items marked “in stock” and use EMS/DHL delivery to avoid any delay. Pls pay more attation on our website update,other out of stock items will back to stock after Feb. 26, 2015.

Sorry for any inconvenience it may cause in this period.

Happy New Year!

Sincerely Yours,
FocalPrice Customer Service Team
last editVincci edited on 2015-02-14 21:28:03

Reply 1# Vincci post

Are you back from your Holidays?